Webinar How to deliver a seamless customer service experience while staying compliant - 20 Okt 2020 - 2 pm - DAYA CIPTA MANDIRI GROUP  <script async='async' src='https://www.googletagmanager.com/gtag/js?id=UA-165908307-1'> </script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-165908307-1'); </script>

Webinar

Everyday IT processes in banks and financial institutions are met with complicated challenges that need to be resolved with exceptional precision and consistency. In order to satisfy the needs of customers who use the online and mobile financial services, banks and financial firms need to employ an effective ITSM platform to provide smooth service delivery while strictly complying with regulatory requirements.

In this webinar, you will discover the following benefits of ITSM in BFSI:

Software Compliance with Security Guidelines
IT Operations Automation for Internal Services
Process Optimization for Customer Experience & Satisfaction
SLA Management for Efficient Service Delivery

Webinar Agenda

Motadata Company Overview & ServiceOps Platform
Common service management challenges faced by BFSI
How ServiceOps can help you deliver a seamless customer service experience while staying compliant
Demo of BFSI Use Cases by Expert
Q/A